Tips from the Techs

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Prolonging Your Copier’s Life

Your companies’ copier machine is a great investment and one that you would like to last for a long time. Like any machine (car, phone, computer), the copier requires upkeep in order to function at a top notch level for many years. At Kopier Net, we are always trying to provide pieces of advice to our customers to assist them with their copier.  We gathered our highly skilled technicians to discuss the best ways to keep a copier running productively for years to come.  These are some of the top tips to follow to help increase the lifespan of your copy machine.

Location. Location. Location: Choosing a smart space in the office is the key to copier longevity. Your copier needs to be in a climate controlled area that is far away from areas that get drastic changes in temperature such as: windows, doors, heaters, air conditioners, or extreme sunlight. Also, try to place the copier in a less populated area. Frequent foot traffic can lead to more dust and other particles that can get into the machine.


Protect the Paper: Be cautious of where you store your copier paper. Humidity and dust on the paper can make your copier jam up or stop working all together. Always keep your paper in a cool, clean area.  Additionally, make sure that you are placing the paper in the tray correctly by fanning out the paper (to help get rid of dust and sticky pieces stuck together) and then lining it up tightly in the tray at the correct position.


Take Care of your Toner: Printing copies with very low toner is not good for the machine as it will make parts such as the developer and drum wear down quicker than normal. To prevent this, learn how to check your toner levels using the copier touch screen. Even if the copies look good, the toner should be replaced soon after the low signal appears.  Be prepared and always keep a spare toner in the office for emergencies.


Monday Warm Ups: Monday’s are hard for everyone at the office and after several days of not being used, your copier needs a good warm up prior to being used all week. You should remove the old paper and replace it with fresh paper instead. You can use the old paper in a small, laser jet printer (these printers do not jam as often from moisture on the paper). You also need to look at the rollers to make sure no paper pieces are stuck in them; as well as use a dust blower to clean any loose particles out of the machine. This routine should take no more than 5 minutes but will extend the lifetime of your copier tremendously.


Fix Jams ASAP: Paper jams are a complete hassle to everyone in the office, and though it is easy to get frustrated and wait for someone else to fix them; it is not good for the machine as it can accumulate moisture and dust in the copier. If you can see the paper stuck in the rollers, try to remove it carefully, and then use a can of compressed air to get the rest of the particles out. If you cannot fix the jam on your own, please call Kopier Net to place a service call for a technician to resolve the issue.


 

Though cleaning your copier may not be at the top of our offices’ To-Do List, the way you care for your machine will determine how long this technology will work properly for you. Take care of your copier today to ensure its long life and functionality for tomorrow. If your copier or printer has any problems, always contact a Kopier Net technician and never try to repair the machine on your own. These tips can help your office avoid any costly repairs and maintenance calls. For more information on care of your copier, call us at 770-425-5679

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